From Chapter 5, "Communication- A Lost Art" in Ingredients of Outliers Dropping the Ball So far in this chapter, most of what we've written deals with just one side of the communication process. The reason for what George Bernard Shaw called, "the illusion that has taken place" is because most of what's defined as communication is really one-directional activity, with no awareness of what's missing. The individual who's speaking or writing isn't communicating until and unless there's a recipient to whom he or she is speaking orwriting. The missing link in the … [Read more...]
Mastering the Art of Nonverbal Communication – S.O.L.E.R.
Photo by Ben Duchac on unsplash.com Communication occurs in many ways and across endless mediums. Technology has ushered in the ultra-connected era. But are we closer to loved ones? And are we more effective in business? Rapid-fire global email discourse, video calls between out-of-state loved ones, and text messages between classmates like passing notes have all enabled us to share more. They could hardly be a bad thing, right? But with the explosion of personal tech devices and virtual social platforms, we are more distracted than ever by the buzz and glow of our screens. I don’t … [Read more...]