From Chapter 15 “Intuition” in Ingredients of Outliers. Proceed with Caution Over the years, I’ve kept a list of things that should make the hair on the back of your neck stand up. The following is a sampling of the red flags I’ve collected. Some are specific to the medical profession, but others may be helpful for anyone charged with screening prospective employees. Don't hire anyone who's rude to your receptionist or assistant. Arrogant people rarely improve their demeanor. Laziness and negativity are contagious; eradicate the source or it will infect your entire staff. … [Read more...]